Shady Shack Ice Cream and Grill

Ice Cream & Gelato in Buffalo, New York

4.5 (126)

CategoryIce Cream & Gelato Β· Restaurant
Address2365 William St, Buffalo, NY 14206
StreetWilliam Street
AreaBuffalo, New York
Phone(716) 314-0103
Google rating 4.5 (126)

Hours

Monday11 am–9 pm
Tuesday11 am–9 pm
Wednesday11 am–9 pm
Thursday11 am–9 pm
Friday11 am–10 pm
Saturday11 am–10 pm
Sunday11 am–9 pm

About Shady Shack Ice Cream and Grill

Family-owned and run by Mike and Dee Shady, Shady Shack Ice Cream and Grill is built on good food and better company. With someone from the family almost always behind the counter, we serve hand-breaded chicken fingers, seasoned burgers, marinated chicken from Mom’s recipe, and hand-cut friesβ€”all made fresh. Our soft serve is extra creamy and a local favorite, and we offer a wide variety of Perry’s Hard Ice Cream flavors.

At Shady Shack, you're not just grabbing a biteβ€”you’re part of the family

Located at 2365 William St, Buffalo, NY 14206, Shady Shack Ice Cream and Grill operates as an ice cream shop serving Buffalo in New York. This page gathers the practical details people usually look for before visiting: where it is, how to reach it, when it opens and how customers rate it. Google also lists it under restaurant, which is worth knowing if you are comparing several options in the area.

In Buffalo, the best-known bakeries and bagel shops have lines on weekend mornings, so arrive early or order ahead where the shop offers it. Across New York, immigrant bakeries add Mexican pan dulce, Vietnamese banh mi bread, Chinese buns, Middle Eastern sweets and European rye to the mix, and many gluten-free and vegan bakeries have opened in larger cities. Check the listing for hours, whether the shop accepts custom cake orders and its Google rating before you go, and call about allergens, since small kitchens often share equipment. Day-old bread and end-of-day discounts are common if you ask.

The business lists hours on 7 days of the week. The most common schedule is 11 am–9 pm. As with most places, expect changes around holidays; the phone number below is the fastest way to confirm. You can reach Shady Shack Ice Cream and Grill at (716) 314-0103; calling is usually the quickest way to ask about availability, prices or directions. Its website is shadyshack.com, where you may find menus, price lists or booking options.

On Google it holds a rating of 4.5 out of 5 from 126 reviews, which is a strong result for an ice cream shop in Buffalo and suggests consistent service.

Buffalo is in New York, in the Northeast, where four distinct seasons shape local life: hot humid summers, snowy winters that can close businesses for a day, and a dense pattern of towns where walking, transit and street parking all matter. US addresses list the street number and name, then the city, state abbreviation and ZIP code, and Buffalo follows the same pattern; a suite or apartment number such as Ste 200 refers to a unit inside the building. The map link on this page shows the exact spot.

Looking for alternatives? Browse all ice cream & gelato in Buffalo or explore other categories in the area from the links below. If you own or manage Shady Shack Ice Cream and Grill, you can claim this listing to correct details, add photos and a description, and receive a verified badge. Everyone else can help by leaving an honest review on Google after a visit.

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Latest Google reviews

The 5 most recent reviews shown on Google Maps. Reviews belong to their authors; read all of them on Google.

CoastalBreeze2307 2 months ago

First time here and my spouse and I both ordered the bacon cheeseburger and fries. We both made a rookie mistake, and did not know this fell under the speciality burgers. That meant they came with 2 patties. It was a bit much for us and we know for next time, but these burgers were so good! Juicy and very flavorful. The fries were super good and crispy. It’s very small inside but they have a good amount of outdoor seating. Staff were pleasant and nice too! This might have been our first time here, but it won’t be our last. Highly recommend this place.

Ivan Docenko 3 months ago

I generally used to really enjoy coming here with my family of 6. I always was satisfied with the service and product. This does not hold true for today's visit. Customer service absolutely terrible. The employees there had a semi lazy attitude and were not friendly at all. It's not that any one was outright rude, but the lack of attention to detail or any actual listening to what the customer is ordering even speaking clearly and fully about 80 percent done with our order ,we were met with um hold on what did you say. I'm gonna have to start over. It was like they were only half listening. Our favorite place dee dees in Niagara falls is awesome and we are never met with a lazy half attempt at listening. I ordered a peanut butter and black raspberry custard. This is absolutely not custard or it's watered down. It had a chrystally texture to it and was very gritty. Not a smooth creamy texture that it is supposed to have. Also the portion sizes for the price weren't what they were the last year or more since we have been coming. Honestly we will just stick with dee dees in Niagara falls , they are absolutely superior in every way. The staff is always friendly , attentive and accura

Punky Pots 4 months ago

This place is absolutely beautiful place! New, clean, spacious, loved the layout. Patios, easy parking, play yard with tables. I went hoping for a smoothie...which wasn't technically on the menu. The very sweet and accommodating young lady behind the counter DID NOT DISSAPOINT! Absolutely loved her enthusiasm and she made a spectacular treat! ❀️

Ashley Bonner 6 months ago

We enjoyed the chicken quesadilla and the chicken fingers! The chicken quesadilla was huge, seasoned well chopped with onions and peppers! It’s was so good! The chicken fingers were breaded and seasoned perfectly!

M a year ago

I love how this spot has a little of everything! It's clean and has a really cute patio outside. I'm usually not impressed with most people's cheese quesadillas, but I really liked theirs. They add green peppers and onions. I had the vanilla custard strawberry sundae. Smooth taste and not overly sweet. The guy behind the counter was really nice too πŸ‘πŸΎ

All reviews on Google β†—

Frequently asked questions

Where is Shady Shack Ice Cream and Grill located?

Shady Shack Ice Cream and Grill is at 2365 William St, Buffalo, NY 14206, in Buffalo, New York. Use the β€œOpen in Google Maps” button on this page for directions.

What kind of business is Shady Shack Ice Cream and Grill?

Shady Shack Ice Cream and Grill is listed as an ice cream shop and is also tagged on Google as restaurant.

What are the hours of Shady Shack Ice Cream and Grill?

Published hours are Monday: 11 am–9 pm; Tuesday: 11 am–9 pm; Wednesday: 11 am–9 pm; Thursday: 11 am–9 pm; Friday: 11 am–10 pm; Saturday: 11 am–10 pm; Sunday: 11 am–9 pm. Hours can change on holidays, so call before a special trip.

Is Shady Shack Ice Cream and Grill open on Sunday?

Yes, on Sunday it is open 11 am–9 pm.

What is the phone number of Shady Shack Ice Cream and Grill?

You can call Shady Shack Ice Cream and Grill at (716) 314-0103.

How is Shady Shack Ice Cream and Grill rated on Google?

Shady Shack Ice Cream and Grill has a Google rating of 4.5 out of 5 from 126 reviews.

Does Shady Shack Ice Cream and Grill have a website?

Yes, the website of Shady Shack Ice Cream and Grill is shadyshack.com (linked on this page).

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